Customer Service Representative
Wanted: Ambitious Customer Service Representative
Location: Boca Raton, Florida (Or Surrounding Areas)
Opportunity:
Looking for a Customer Service Representative (CSR) to join the team at Bound Insurance Agency (BIA) in Boca Raton, Florida. Must be committed to providing legendary client service and have an insatiable hunger for closing inbound sales leads.
Our brokerage has a great philosophy; motivate your staff to succeed and you will succeed as a brokerage. We put as much emphasis on you as a person as we do on the skills that you bring to the table. There is something special about being an employee at BIA and we take that mindset into our onboarding decisions.
Our CSR position requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer-facing role with an emphasis on telephone and computer skills.
Job Details:
- Support the sales and customer service team while providing a superior level of service
- Administer, support, and complete policy changes within our company partner’s portals and websites
- Review policies and recommend coverages based on individual consumer needs
- Adhere to the underwriting criteria set out by our carrier partners
- If you enjoy occasionally selling insurance policies, we do not remove this function but encourage you to do so
- Co-ordinate and follow up on client documents
Qualifications and Attributes:
- 4-40 Customer Representative License in the State of Florida
- Technology-oriented
- Ambitious and competitive
- Thrives in a fast-paced environment
- Positive attitude
- Customer focused
- Looking to grow with a rapidly expanding company
If you can see the BIG picture and the above description sounds like you, we encourage you to apply. Please attach a Cover Letter, Resume, and References with your application to [email protected]
Job Type: Full-time – In Office Only
Education: High School / College / or University degree
Experience: 1 Year Customer Service
License or Certification: 4-40 Customer Representative License in the State of Florida
Salary: Highly competitive compensation based on experience and qualifications to be discussed.